Job Description

Ø       Requires manage the IP/Telephony, EPABX, Nortel infrastructure MSS, EPABX, Call Pilot, CDR and Verint

Ø       Provide both Installation and configuration and troubleshooting of Nortel voice Infrastructure

Ø       Maintaining devices like pbx, call recording, call billing etc. as well as monitor and report network activity.

Ø       Ability to work effectively, efficiently as individual and with Team

Co-ordination with  Service Providers

Ø       Ability to work effectively, efficiently as individual and with Team

Daily  system check list maintenance

Ø       A high level of understanding of common L1-L2 Networking protocols

Ø       Evaluates client requests for new or modified voice and/or data systems, Software and hardware. 

Ø       Participate in a 24 x 7   on-call support rotation and off-hours maintenance as needed

Ø       Excellent consultative and communication skills

Ø       Analytical ability to meet expectation of users

Ø       Ability to work effectively, efficiently as individual and with Team

Ø        Performs related duties as assigned or requested. 

View the original article here

or subscribe in as a reader