CPM- Customer Project Manager/ Sr. Customer Project Manager

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CPM- Customer Project Manager/ Sr. Customer Project Manager

Friday, 1 April 2011 | Tags: , ,
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About Company

Midas Human Resources has a dedicated team of consultants and researchers who are capable of handling complex one-off requirements as well as turnkey solutions for clients in the telecommunications.

Job Description

KEY RESPONSIBILITES

Project Set-Up and Commitments

·               analyze the customer’s business requirements,

·               formulate and communicate the expectations and project goals and get commitments from all       involved parties, including the customer, to these goals,

·               negotiate and get acceptance for resources needed with the line organization

·               set up and sign agreements with the orderer, the executing functions and, if applicable, with other involved parties.

·               set up a project organization and define reporting and communication paths,

·               plan for quality assurance activities and see to that they are carried out,

·               continuously identify and analyze risks and take needed actions to remove them or turn them into opportunities,

·               prepare and communicate all project steering documents and secure that they are kept up to date,

·               write the project steering documents, like the project specification, perform the project "kick-off" activities

PROJECT EXECUTION

  Project execution
The following tasks/activities should be performed:
·         manage customer expectations and business requirements
·         manage the project according to the assignment specification/project specification, i.e. carry out the project with specified goals for level of quality, product characteristics, time and cost,
·         manage interfaces between project parts (sub-projects, sub-products, etc.) and ensure that the dependencies are clearly understood in the project,
·         manage configuration management aspects during the project,
·         follow up and document the progress and results of the project continuously,
·         communicate with all parties involved in the project, especially the customer’s organization, in order to win and keep their commitment, recognize their contribution to the project and ensure that they are all aware of the decisions that will have an impact on their work, ETC..

PROJECT CONCLUSION
The following tasks/activities should be performed:
·         deliver the result(s) according to the project specification,
·         secure smooth hand-over of all new business opportunities, identified during the project
·         report on improvements
·         to terminate the project, i.e. conclude the project activities and dissolve the project team,
·         perform a project wind-up,
·         hand-over to the support organization and secure that a support agreement is in place
·         write and communicate the project Final Report.



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