Head – Fraud & Revenue Assurance

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Head – Fraud & Revenue Assurance

Sunday, 26 June 2011 | Tags: , ,
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About Company

PLINTRON - The brand is positioned to provide a strong convergence technology and solutions platform with required energy to maximize the revenue of our customers. Currently PLINTRON is operating in the telecom domain and stepping in to financial services and smart cards. We provide the technology and solution for enterprises mobile convergence (EMC) and also manage their services 24x7, so that customers can focus on their core business. Our major roll-outs are for MVNOs providing converging voice, data and video across US and Europe catering in 16 countries successfully.

Our majority of associates are from Telecommunication technology background and have long term experience in GSM/3G technology in the areas of consultancy, development, support, technical launch and technical migration. Our current EMC offerings enables Fixed Network Operators, International Long Distance providers, Calling Card providers, Satellite TV, any Other industry entrepreneurs with their brand value to launch new mobile services as a Mobile Virtual Network Operators (MVNO) using an existing partner Mobile Network Operators (MNO).

PLINTRON has R&D initiatives in developing the Mobile convergent solution for Banking, Travels, and Energy industries this year.

Key differentiators:

• One stop solution – for Enterprises Mobile Convergence for all industries.
• Quick 90D Go To Market Framework.
• 24 x7 Managed Services relives customer to focus on their core business.
• Hosted Flexible Pricing pay per use.
• E2E Consultancy to improve service and revenue – high end of the value chain.

PLINTRON GLOBAL TECHNOLOGY SOLUTIONS PRIVATE LIMITED is a registered company in INDIA.

For more information, please visit us at: www.plintron.com

Job Description

ROLE PURPOSE:                            Putting in place proactive mechanisms to ensure minimal revenue leakage and maximum revenue assurance checks and controls, Formulation and compliance of all processes. Control leakage by plugging leak in revenue streams & eliminating them.

KEY AREAS OF RESPONSIBILITY:-

·         Person need to be Specialized in Network assurance, Mediation, SCP, SMSC, Inter-connect and Billing, End-to-end Revenue Assurance Strategies and Implementation with an expertise knowledge in Credits, Fraud management, Roaming & VAS, SIM Box and Gateway Frauds.

·         Looking for a Chartered Accountant with Telecom Background and should have handled Revenue Assurance for Telecom

·         He\She should have Strong experience in analysis of Business requirements and Implementation of Business Processes.

·         Fair knowledge in Accounting Software Packages.

·         Experience in Smooth launch of New Projects and Countries, by carrying out Fraud & RA security checks & implementation of process controls.

End-to-end Revenue Assurance Strategies and Implementation.Understand the importance of cost-effective service provisioning.Should have understanding of Billing and Mediation, Interconnect Billing, Inter-Carrier Billing, Verification & Validation, Switch-to-Bill Reconciliation and Churn Management.Knowledge of Invoicing and Collection Process. Proficiency in Usage Analysis. Expertise in Detection on Fraud by subscribers and distributors and detection on SIM box & Gateway Frauds.Responsible for providing the Total Fraud Cases identified and feed back to the Management.

·         End-to-end revenue assurance strategies and implementation of new processes and methodologies that help plug the drain on revenue and maximize profits for telecom service providers.

·         Measure risk exposure in processes -Manage and support revenue assurance functions to minimize revenue loss from daily operations

·         Act as a liaison and point of contact for interdepartmental projects that are revenue impacting

·         Lead process improvement and automation efforts within revenue operations

·         Internal controls are identified and working effectively.

People Management & Development:-

·         Hold direct reports accountable for managing and developing their assignments to

ensure the department’s goals are achieved and customers satisfied.

·         Provide ongoing feedback to the team to ensure they develop the skills and

Competencies required for effective planning and individual professional andpersonal career growth.

·         Motivate and inspire the team by providing them with the information and tools they

need to do their jobs well and meet customer expectations.

·         Deal with performance issues, discipline as necessary and address poor standards,

ensuring department targets and customer satisfaction is not compromised.

·         Manage the head count, recruiting and deploying resources as required, to ensurethe department budget is balanced and the right mix of skills and strengths are beingleveraged as effectively as possible.



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