About Company

www.arowanaconsulting.com

Job Description

Principal Accountabilities / Key Result Areas:

•       Provide 24x7 support Operations and support of e-Business applications to ensure maximum efficiency & optimum performance in-line with best practice

•       Work with development teams and application vendors on all escalated cases 

•       Provide metrics and project updates for long-running upgrades and changes.

•       Proactively supporting application components (e.g. stored procedures, views, etc.) for optimum performance where applicable.

•       Ensure proper technical documentation and manuals are in place for all supported applications.

•       Evaluate, Solve and log reported problems versus business impacts

•       Identify, troubleshoot, and resolve e-business applications issues to minimize application downtime and to ensure optimum performance

•       Maintain and review Application performance continuously in order to identify opportunities for enhancements and upgrades

•       Generate and maintain technical reports, and provide continuous follow up on activities and tasks assigned

•       Conduct data and security auditing as per management requests and business requirements

•       Ensure efficiency during problem solving or applying temporary problem fixes, workarounds, or adhoc requests.

•       On time escalation and reporting of production problems according to problem & Incident management Processes

•       Ensure data delivery and availability by developing/automating/ applying daily health check.

•       Understand and follow the business processes while performing the daily/weekly/monthly activities.

•       Postproduction testing and successful implementation of the applied changes.

•       Investigate, Generate and follow up with Application Development and vendors on open Problem Notifications in the production applications.

Knowledge, Skills, Experience and Competencies:

•       Solid experience working, supporting, and troubleshooting eBusiness Applications

•       Solid experience in Administration and Integration of Power Billing solution

•       Fully capable of working with a variety of information technology systems topics

•       Good Experience in web development technologies .Net & Java.

•       Good Experience HP-UX, Solaris, Linux and Windows system administration.

•       Solid experience in Administration and Integration of Bea Weblogic Portal 8 & 10

•       Solid experience in Administration and Integration of Vignette 7.3 VCM

•       Solid experience in Administration and Integration of Sun One Directory Server

•       Solid experience in Administration and Integration of MS SQL Server 2005

•       Solid experience in Administration and Integration of MS Windows Server 2005

•       Solid experience in Administration and Integration of Apache HTTP and IIS

•       Apache Rewrite Rules & regular expressions editing skills

•       Java Services Tuning on Unix

•       Good Shell Scripting Skills for Unix HP-UX and Solaris

•       Good architecture skills

•       Capability to work under pressure

•       Good communications skills

Qualification:

•       Associates Degree or Diploma in Computer Science or Information Systems

•       Very good knowledge and proven past experience of BEA Weblogic and UNIX operating system.

•       Working knowledge of SQL and UNIX Shell Scripting.

•       Web development environment (Web servers, Application servers etc.)

•       Unix shell scripting

Core Competencies:

•       Good analytical reasoning abilities

•       Well developed verbal and written communication skills

•       Customer service and results oriented

•       Team player and co-operation

•       Adhere to company policies, standards, and procedures

•       Capable of working under stress

•       Flexibility to meet company timelines and objectives

Salary range : 12K AED – 14K AED

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