About Company

About Accenture

Accenture is a global management consulting, technology services and outsourcing company, with more than 176,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$21.58 billion for the fiscal year ended Aug. 31, 2009. Its home page is www.accenture.com

Job Description

Position: SME / TL / AM

Objectives of Role

·         Execute day to day operations on updating the contract management for clients.

·         Support Client Carrier Relationship Managers in the negotiations of contracts with client vendors on behalf of Clients

·         To identify and implement operational efficiencies to drive continuous improvement in the execution of processes.

·         To support and sustain a high performance team

·         To prepare financial analysis reports and support management team.

To handle escalation calls and disputes raised by clients and vendors

Main Accountabilities

Operational Responsibilities

·         Generate timely and accurate reports for analysis. Creating MIS/ Dashboard report and presenting it to the concern Department

·         Implement practices and metrics to improve operational efficiencies

·         Develop Key Performance Indicators (KPIs) to monitor Client-specific operations and Automate reports

·         To analyze on cost management and implement new network changes

·         Need to Negotiate on Contracts for clients with their vendors

·         Generate Financial analysis reports

·         Ensure to build models to support negotiations

·         Provide support on Project management activities as required

·         Need to do price analysis  for client relationship managers

·         Generate Financial analysis work with on-shore team by getting inputs from Execution and Regional Managers 

Manage and develop solutions to resolve frauds and risks

People Management Responsibilities

·         Need to be a good team player

·         Participate and be involved in management activities.

·         Provide feedback and help team members in process improvements and KT the process as required.

·         Participate in conducting health assessments and improvement opportunities and audits for the project on a periodic basis and communicate to management, and key stakeholders

·         Validate the inputs and suggestions provided by team players on process improvements

Encourage team building activities.

Mandatory (Must have)

·         Experience in generating reports for management review. Should be able to analyze base data (data dump) and be able to transform into a recommendation for the Management team

·         Experiences in data mining and usage of various excel functions and formulas. Should have demonstrated this capability in projects completed for leadership team

·         Should have experience with Initiatives that led to direct/ indirect optimization of the existing Processes / learning helping the team in reducing costs / time

·         Expert level capability in use of desktop software (MS Office Suite, with focus on analytical skills in Excel).

·         Ability to prepare power point presentations, Convert analysis in to meaningful management presentations

·         Has an experience in Analyzing and recommending process improvements.

·         Experienced on projects in the Accounting, Network Optimization, and Inventory

Any Graduation / Post Graduation / BE/ MBA with 3-8 experience from telecom Industry since the analysis and contract management is for core domain

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