About Company
About FSS:
FSS' range of end-to-end solutions span ATM / POS switching, internet, mobile, commerce gateway, electronic bill payment & presentment (EBPP), anywhere banking, and card processing & management systems.
Founded in 1991, FSS is a pioneer in the payments industry in India . The company, headquartered in Chennai, has established itself as the market leader providing software for payments processing in India and Overseas. The Carlyle Group, a leading global private equity investment firm headquartered in the US is a growth partner.
FSS leverages its tremendous domain knowledge in electronic payment transactions across various touch points, through highly skilled software development and implementation resources, enduring partnerships with global technology leaders, and a world-class IT infrastructure. Today FSS offers its products and services to banks, software vendors and other customers in the payments industry worldwide.
OVER VIEWS:
FSS offers end-to-end turnkey solutions and cutting-edge technology based products in the area of financial payments. FSS’ solutions, which include best of breed products from its partners and principals are widely accepted, support multiple device types and use industry standard communication protocols and interfaces to all national and international electronic fund transfer networks. A variety of solutions are available on multiple platforms including HP Nonstop Tandem, UNIX and NT.
Our offerings span the following range
Real Time Processing Suite
System Monitoring Solutions
Payment Management Suite
Payment Extension Solutions
Contingency Management
Job Description
Job Description
Ensure Turn Around Time (TAT) as per SLAs Process Documentation as per Quality normsPreparing reportsEscalation of issues / requirementsCustomer CareVendor ManagementFunctional Area:
Card Management
Roles & Responsibility
Planning and organizingType and word-process various documents and electronic information.Should respond to customer inquiries in a timely manner resolving any complaints or issues concerning service and/or product.Manage, organize, and update relevant data using database applications.Monitoring and reportingUsing equipments and systemsMaintenance of stockCommunicate and provide information by relevant methods internally and externally to assist and enable organizational operations and effective service to connecting groups.Adhere to stated policies and procedures relating to quality management.Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.Key Skills:
Basics of computersAnalytical skillsCommunication skillsListening skillsProblem solving skillsInitiative and pro-activeness skillsTask orientation skillsProfile Description
FSS issue debit cards for various Banks. The selected candidate must take care of end to end operational activities of Card issuance and other related activities..
View the original article here
0 Responses to Technical Associate – Card Management(