About Company
Acropetal is a leading service provider established in 2001, is an ISO 9001:2008 certified organization with extensive experience in providing IT outsourcing services to enterprises across the globe. We won STPI award for "High Growth in Small and Medium Business Unit" by the Software Technology Parks of India (STPI) and Department of IT & BT Karnataka for the year 2008-09. Acropetal is also recognized by Asia Pacific HRM Congress for its "Innovative HR Practices". We provide enterprise solutions which help organizations to concentrate on their overall business process. Our solutions are flexible and follow industries best practices. We provide a broad portfolio of enterprise solutions and services to our clients in the Enterprise Consulting (ERP, CRM, Microsoft Dynamics, NAV, and Oracle CRM OnDemand), Health Care (HIMS, EMR, PACS, and Clinical), EDS, Energy and Environment
Job Description
Answeringthe phone calls made, and redirecting them to the concerned people
effectively.Receiving
postal, courier packages addressed to the employees of the organization
and sending them to the addressed person correctly.Coordinating
the communication between employees of different departments.Mailing
letters and other documents, messages to the necessary people.Recording
complaints, problems, queries and providing suitable answers and
assistance for the same.Arranging
travel and accommodation arrangements for the employees and clients.Maintaining
the records of entry and exit details.Managing
the clients who visit and arranging the comforts for them.Coordinating
the appointments and consultation time of the clients with the management
and other employees of the organization.Providing
excellent customer service with good satisfaction.
Skills and Specifications
Must possess pleasant andcharming personality.Strong communication,
importantly oral and presentation skills are required.Good quantitative and
aptitude knowledge.Proficiency in using
computers and telephone.Must possess customer service
relation and coordination skills.Must be pro-active in
approach.Female candidates preferred
Education and Qualifications
Bachelor’s or equivalentdegree in any subject or field or any graduate with relevant experience
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