Job Description Answer telephone, screen and direct callsTake and relay messagesProvide information to callersGreet persons entering organizationDirect persons to correct destinationDeal with queries from the public and customersEnsures knowledge of staff movements in and out of organizationGeneral administrative and clerical supportPrepare letters and documentsReceive and sort mail and deliveriesSchedule appointmentsMaintain appointment diary either manually or electronicallyOrganize meetingsTidy and maintain the reception areaMaintain the attendance register of the entire staffVerbal and written communication skillsProfessional personal presentationCustomer service orientationOrganizing and planningAttention to detailInitiativeReliabilityStress tolerance

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